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budiman
Level 7

Intel anti theft locked my laptop

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really hope if anyone can help me to fix this problem , you can contact me by email Personal email address removed for your privacy/safety/and And Spambots.

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1 Solution

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Moderator
Moderator

Re: Intel anti theft locked my laptop

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Hello

Anti-theft Support ended 2 years back and hence we will not be in a position to assist further. You may contact the System Vendor / OEM to see if they can help.

Anti-theft End of Support ->  http://service.mcafee.com/faqdocument.aspx?id=TS101986

Tier 2.5 Technician
11 Replies
catdaddy
Level 20

Re: Intel anti theft locked my laptop

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Please contact Technical Support for assistance, as we Moderators are incapable of assisting you with your Account. https://service.mcafee.com/webcenter/portal/cp/home/contact

Cliff
McAfee Volunteer
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budiman
Level 7

Re: Intel anti theft locked my laptop

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i already contact like your suggestion  but it doesnt help much . please guide me by online to fix this problem .

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catdaddy
Level 20

Re: Intel anti theft locked my laptop

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As I explained we have no access or capabilities to assist you. I will attempt to ask our internal Tier 2.5 Technicians/Engineers on your behalf to assist you. Please monitor this thread, as I am uncertain of their on/off hours.

  sanjay

                             Could you kindly assist this user please?

Cliff
McAfee Volunteer
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budiman
Level 7

Re: Intel anti theft locked my laptop

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Ok thanks , hope they can help me

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Moderator
Moderator

Re: Intel anti theft locked my laptop

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Hello

Anti-theft Support ended 2 years back and hence we will not be in a position to assist further. You may contact the System Vendor / OEM to see if they can help.

Anti-theft End of Support ->  http://service.mcafee.com/faqdocument.aspx?id=TS101986

Tier 2.5 Technician
budiman
Level 7

Re: Intel anti theft locked my laptop

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is there any solution? Maybe you know some easy way to fix this, because it makes me confuse , i hope you can guide me

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budiman
Level 7

Re: Intel anti theft locked my laptop

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Really need your help guys!!!

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catdaddy
Level 20

Re: Intel anti theft locked my laptop

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While we understand your frustration, as Selvan stated in post #5, we are in no position to assist you. Please refer to that post.

Cliff
McAfee Volunteer
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sichao.lin
Level 7

Re: Intel anti theft locked my laptop

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Catdaddy and Selvan, My laptop is a Sony Viao which I have replace the SSD on but only to power it up with Anti-theft locking my system out.  while I know this is EOL for support but I have never register for it (meaning that I did not even know there was a lock on it until I replaced the SSD and power it back on).  Now I'm stuck with the laptop locking me out and look pretty and using as paper weight.  Can you please assist in any way?  I can give you the platform ID if needed.  I really don't know what else to do as I have search all over the internet for a solution and finally stumble upon your thread.  Much appreciate.

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