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dinh
Level 7

Intel Anti-Theft locked computer - Sony Vaio

I don't have any e-mail and password to unlock

it was from a few months ago.

Tôi mang it to many Trung tâm bảo hành of Sony tại Việt Nam but they can not be corrected been

Help me, Please!

14212142_965484126913087_1966540161434949133_n.jpg

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7 Replies
catdaddy
Level 20

Re: Intel Anti-Theft locked computer - Sony Vaio

​,

                 I would advise you to contact Technical Support,as suggested in your 'Screenshot'. As they are better facilitated to assist you. Simply select the appropiate Country\Phone\Online Chat being the quickest method,:  https://service.mcafee.com/webcenter/portal/cp/home/contact

Wishing you all the Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
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dinh
Level 7

Re: Intel Anti-Theft locked computer - Sony Vaio

I do not understand them because the language barrier

can you help me?

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dinh
Level 7

Re: Intel Anti-Theft locked computer - Sony Vaio

you can specify how to contact me directly to someone who can help me in this case is not?

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Peacekeeper
Level 20

Re: Intel Anti-Theft locked computer - Sony Vaio

Is your country Vietnam?

If so I am asking support myself for contact details

You may have to get someone who can speak english to assist on the call. You would be calling My country not listed (Asia Pacific) when you following the support contact procedure. I will try to update you.

Đất nước bạn Việt Nam?

Nếu vậy tôi yêu cầu hỗ trợ bản thân mình để biết chi tiết liên lạc

Bạn có thể phải có được một người có thể nói tiếng Anh để hỗ trợ cuộc gọi. Bạn sẽ được gọi đất nước của tôi không được liệt kê (Châu Á Thái Bình Dương) khi bạn theo các thủ tục liên hệ hỗ trợ. Tôi sẽ cố gắng cập nhật cho bạn.

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Peacekeeper
Level 20

Re: Intel Anti-Theft locked computer - Sony Vaio

Asked a support person to take over this discussion. Might be best to do this contact via private messaging and using google translation.

Khi được hỏi một người hỗ trợ để tiếp nhận cuộc thảo luận này. Có thể là tốt nhất để làm liên hệ này thông qua tin nhắn tin và sử dụng dịch google.

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Moderator
Moderator

Re: Intel Anti-Theft locked computer - Sony Vaio

Hi

Please contact Technical Support from the below link by Chat and see if you can get assistance in unlocking the device

Support

You may refer to the below document for step by step instructions to contact Support

Note: Anti-theft was End of Life - Jan 2015

          End of Service was Mar 2015

Tier 2.5 Technician
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catdaddy
Level 20

Re: Intel Anti-Theft locked computer - Sony Vaio

Locking this as no further correspondence.

Cliff
McAfee Volunteer
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