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Intel Anti-Theft disabled Sony Computer, unable to unlock.

I'm not able to unlock the computer from its current state, displaying "Platform Attack detected." It happened after a battery change. Here's the info of the locked computer:

Platform ID:0000B685

Service Provider ID: 5,000

5 Replies

Re: Intel Anti-Theft disabled Sony Computer, unable to unlock.

contact support we mods have not the access to assist you .

Support

that said I will ping a tech to assist you but if you rather not wait call support

  can you assist please

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Message 3 of 6

Re: Intel Anti-Theft disabled Sony Computer, unable to unlock.

Hello Danny,

Please clarify whether there were any Hardware/Software changes made to the PC. Also were you able to make Support contact?

Re: Intel Anti-Theft disabled Sony Computer, unable to unlock.

Other than the change of battery, no hardware or software modifications were made. As for support, not yet.

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Message 5 of 6

Re: Intel Anti-Theft disabled Sony Computer, unable to unlock.

I will be requesting some info by a Private Message; Please reply to proceed further. (Follow me back so as to send / receive private messages)

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Message 6 of 6

Re: Intel Anti-Theft disabled Sony Computer, unable to unlock.

@Danny V.

Please mark the thread "Answered" if your concerns have been addressed. Thank you.

Cheers

Sanjay

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