1. Mcafee trial is pre-installed on my ASUS S500CA laptop (Windows 😎
2. I did uninstall Mcafee apps with Add/Remove Software.
3. I use MCPR tool to remove the left-over.
4. Then it tell me that I still have Anti-theft service on my laptop!
5. Used ESU to check my enrollment status and here's the result:
Intel<R> Enrollment Status Utility for Anti-Theft Services v.184.108.40.206
- AT Enrollment Code = 1
- AT Enrollment Status = Not Enrolled
7. I did search all the topic that can help, but nothing show up.
--> Can't unistall it normally (because there it don't show up on program list and have no folders inside C drive)
--> Can't reinstall and uninstall it because there's no ATservice.exe in my C drive at all, and I can't download it from Mcafee homepage or Intel (https://atservice.intel.com/) because I have no Activation Code on Have-No-Ideas-Yellow-Activation-Card (or whatever it asked for)
So, what the heck do I have to do to get rid of this virus-like-antivirus-app now!!? If there's any help, pls send to my email email@example.com (because I won't check my inbox. this account is created just to ask for help). And, I'm staying Vietnam, so pls don't ask me to contact the McAfee Technical Support department for helps!!!
I run Task Manager, then there still McAfee and McAfee Service Host run in background process. And in my Local Service, there's still:
- McAfee OOBE Service2
- McAfee PC Task Scheduler Service
- McAfee platform Service
- McAfee Validation Trust Protection Service
Plus McAfee inside Common Files folder in my C Drive!
Pls help! I were planning to ghost a recovery image on my laptop, but not with trashes like this!
Someone from Support will help you shortly. Anti-Theft is difficult to uninstall for a reason. If it was easy a thief could remove it and use your machine with ease.
Please refer to reply # 7 in this Community thread to have this resolved. but before that please ensure that your PC is not enrolled with McAfee Anti Theft Service.
I did try it before, and It's no help! In the end, it messed up with my system, and I had to reset my notebook back to factory! Then, there's still McAfee show up! And Intel Anti-theft problem still the same!
For further information,
The last time I reset my notebook with McAfee trial still installed in my system! There was an icon of AT Service, then I look up for its location, but nothing show up!? So, AT service even not installed in my notebook, and I keep get the message that it's still there!!?