My Anti-Theft Service subscription expired on my Asus UX32VD Zenbook, but the AT State is Active and I cant diasable.
Every other day lock my computer and I type my password. But I want to diasable this.
How can I deactivate?
Run the below tool and post back the outcome
Extract the Zip file to Desktop > Open the extracted folder > goto 64bit (depends on your OS type) > Open Command prompt as Administrator in this location using "cd" command > type "esu.exe"
unfortunately doesn't work!
When I first run the program, AT State change stolen. I restart my notebook, and asked the password.
Ever since has no effect, the status stay active.
I wait for Your answer, Thanks!
I was able to pull up your AT device details. Please confirm if your PC name is FOTOSTATIC-ZEN? Also I see that the Anti-theft subscription is expired. Kindly confirm the below
No changes were made to PC including Hardware/Software
No updates to Operating System
No Updates to BIOS/Firmware
Yes my PC name is FOTOSTATIC-ZEN
Since my subscription is expired, I upgrade my laptop's memory and change the hdd a Samsung 850 Pro sdd.
I use now Windows 10 Pro Technical Preview, the original system was Windows 7. (but I can restore Windows 8.1 64bit)
The Bios version: BIOS 214 (UX32VD) 2013/03/07 This is not the original BIOS, but I don't now, when update.
Alright we have bigger problems
1. Hard Disk change would result in Incompatibility with Anti theft related Hardware and Software - We are stuck here
2. BIOS update might cause issues with AT - functionality - also stuck here
3. Support for McAfee is not offered for Win 10 Tech Preview.