I have McAfee Total Protection installed with the Web and Email Protection's Anti-Spam feature enabled. It says everything is fine but since I installed Microsoft Outlook 2010, I do not see any sign of that.
First, in the Add-ins options tab, there doesn't seem to be any McAfee add-in there. Second, I do not see anything from the anti-spam feature in any of the ribbons menus. Third, there is nothing in the McAfee Anti-Spam folder. And finally, I now receive SPAM emails and I didn't used to (well not so much anyway).
What can I do? What should I do?
I am using outlook 2010 and it works perfectly for me.
Could you please try these options.
Open McAfee and locate the Web and Email Protection's Anti-Spam and look for
Tool bar section
uncheck the Outlook option and then click on apply.
now check that option again so that its selected
close all windows
start outlook and look at the right hand end of the ribbon where it will now ( ideally ) say add-ins.
Good idea... Unfortunately, it didn't solve the problem. I still don't see anything from McAfee on the Add-ins ribbon. I don't even see it in the Add-ins manager, not even in the "disabled" section.
I've managed to re-enable another add-in that I used before, Spambayes, and it now works and appears in the Add-ins ribbon at the far right. I don't find this convenient compared to the old toolbar system but that's an entirely different issue with Microsoft!
I've attached two screenshots of what I see in Outlook...
Thanks for the help
I'm just out of a Live support chat with McAfee technical support people...
The official answer is that it doesn't currently work with Outlook 2010. They are working with Microsoft to resolve the issue and it should be fixed soon...
Well, for those of you who can see the add-in in Outlook 2010, it seems you got lucky!!
How exactly do I check the version... I looked everywhere in the McAfee control panel and I can't find the version anywhere.
Regarding your other question, I see several DLL files in my C:\Program Files\McAfee\MSK folder, two of them mskoeplg.dll and mskolplg.dll, but no mskoladd.dll.
I attached another screenshot of the McAfee control panel, in the Anti-Spam toolbar tab.
Thanks for your help
UPDATE: The file mskolplg.dll tells me this information:
File description: McAfee Anti-Spam Outlook plug-in
File version: 11.0.259.0Ce message a été modifié par: siglr on 10-05-31 14:40:24 CDT
perhaps you can try a right click check for update ( ~ 80 MB).. once done reboot the computer and check the version of Anti-spam on the mcafee installation.
version 11.5.xxx is due update soon for regular consumer and it must Outlook 2010 ( still in MS beta) version...
I understand Office 2010 has not made it to the public yet, although I do have the release version as I have a TechNet license which allowed me to download it (I think it's the same as the RTM version).
So, I tried to update but of course, I have the latest version already. I will wait for the official update, it won't be too long. I've been able to enable Spambayes anyway, which I prefer as my anti-spam solution.
The update version I indicated was due realase in a day or soon...........( and forgot to inform that it works perfectly on Beta version of mcafee available @ beta.mcafee.com if you are interested in beta products.. 🙂 )
Currently with Office 2010 and Outlook 2010 we still have no funcitonality for Anti-Spam. I have the most current updates. I have tried the uncheck all then recheck Outlook on toolbar and still nothing. Outlook 2010 has been in beta for the better part of 6 months. McAfee should have resolved the issues so that our migration to Office 2010 would be more smooth. Let us just say that the Junk filter in Outlook is not nearly as robust as it should be...then again if it were robust then McAfee woudn't have to creat Anti-Spam