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Thunderbird 68 and Antispam toolbar

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I apologize if this is a redundant post; but I was unsuccessful in finding any comments related to this. I have Total Protection 16.0. The antispam toolbar is to work with Thunderbird. I have Thunderbird 68; and it doesn't work. I have done the uninstall/reinstall thing. I have deactivated/reactivated Thunderbird in the antispam toolbar. Nothing has been successful. Can anyone provide help on either (1) how to get this to work or (2) if it doesn't work with the new Thunderbird, when will McAfee be fixing this? Thanks much!

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Message 3 of 6

Re: Thunderbird 68 and Antispam toolbar

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Hi @DavidJ 

We are extremely sorry for the inconvenience.

McAfee anti-spam toolbar is not supported on Thunderbird 68.0. This issue happens because Thunderbird 68.0 handles plug-ins and extensions in a different way than previous Thunderbird versions. This change means that the McAfee Anti-Spam plug-in is not compatible with, or supported by, Thunderbird 68.0.

It will be resolved in a future update to your McAfee security software. The update will include an Anti-Spam plug-in that is compatible with Thunderbird 68.0.

Regards,

Krithika S

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Message 6 of 6

Re: Thunderbird 68 and Antispam toolbar

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Hi @DavidJ 

I didn't notice the Thunderbird version that you've mentioned.

As @KrithikaS  mentioned, Anti Spam feature is not compatible on Thunderbird Version 68.

Please go visit the McAfee Article below for more information.

Regards,
Madhan M

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Message 2 of 6

Re: Thunderbird 68 and Antispam toolbar

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Hello @DavidJ 

We are sorry that Anti Spam toolbar is not working fine on Thunderbird. We will help you sort out this problem.

Please let us know the Thunderbird and Operating System version.

Regards,
Madhan M 

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Message 3 of 6

Re: Thunderbird 68 and Antispam toolbar

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Hi @DavidJ 

We are extremely sorry for the inconvenience.

McAfee anti-spam toolbar is not supported on Thunderbird 68.0. This issue happens because Thunderbird 68.0 handles plug-ins and extensions in a different way than previous Thunderbird versions. This change means that the McAfee Anti-Spam plug-in is not compatible with, or supported by, Thunderbird 68.0.

It will be resolved in a future update to your McAfee security software. The update will include an Anti-Spam plug-in that is compatible with Thunderbird 68.0.

Regards,

Krithika S

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Message 4 of 6

Re: Thunderbird 68 and Antispam toolbar

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Thank you for your reply. Either the Thunderbird choice needs to be removed from the antispam configuration until it is fixed or a disclaimer saying what you said needs to be added. That will minimize consumer frustration. Again, thank you!

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Message 5 of 6

Re: Thunderbird 68 and Antispam toolbar

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Hi @DavidJ 

Thank you for your feedback. 

Regards,
Madhan M

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Message 6 of 6

Re: Thunderbird 68 and Antispam toolbar

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Hi @DavidJ 

I didn't notice the Thunderbird version that you've mentioned.

As @KrithikaS  mentioned, Anti Spam feature is not compatible on Thunderbird Version 68.

Please go visit the McAfee Article below for more information.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it as the Accepted Solution and give Kudos if appropriate

View solution in original post

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