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Re: Thunderbird 3 and Mcafee spam

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I'll have to investigate.  If you have the subject line tagging enabled, the [SPAM] tag should still get added and you could use TB3's filtering to move the messages.

Not sure why that's not happening.

dengrove
Level 7
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Message 22 of 109

Re: Thunderbird 3 and Mcafee spam

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I did see a couple of messages marked spam but those happened to meet another Thunderbird filter so they were moved to my "junk" folder. I've seen other emails that were obviously "spam" that were not spam. But I can set up a filter to move everything marked [SPAM] into the mcafee folder and between all of these it should work. It's a good thing my work computer is still running xp and McAfee is working on that as that gets a lot more spam than my home computer running Win7. Thanks for your help.

Re: Thunderbird 3 and Mcafee spam

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Move the TB 'Spam' Filter UP in priority so [SPAM] goes where you expect it to.   That being said, WTF doesn't this work again?  Who is in charge of this bogus toolbar feature at McAfee?

DeepButi
Level 7
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Message 24 of 109

Re: Thunderbird 3 and Mcafee spam

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Allen,

could you please explain what you suggest? I cannot understand what to do and I have been complaining about McAfee/TB incompatibility for months. According to the other thread I have (still after 9 months!!!) to wait an upgrade of McAfee.

Thks

Re: Thunderbird 3 and Mcafee spam

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Go to your list of Message Filters in TB.   They are presented in the order they will 'fire'.  Pick the one you want to fire earlier and press the 'Up' button and it will get precedence.  Be careful not to mark the [SPAM] as Junk in the filter or it will go straight to the Junk Folder.  Also, when editing the filter, make sure to pick the option 'Match Any of the Following' to match either [SPAM] or [PHISH].  Otherwise, nothing will match if you use Match All of the Following which is the TB default.

Re: Thunderbird 3 and Mcafee spam

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Move it up as much as you want.

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DeepButi
Level 7
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Message 27 of 109

Re: Thunderbird 3 and Mcafee spam

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Sorry, probably we are talking about different things.

I don't have any filters on TB so I cannot move them.

McAfee anti Spam doesn't work with TB. No messages marked as Spam, no way to add friends, nothing. This is a rewcognised problem (see https://community.mcafee.com/message/137063#137063) and a solution has been pending for the last NINE months.

Thks

Re: Thunderbird 3 and Mcafee spam

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AFAICT, the McAfee Spam add-in to TB3 partially works.  It does seem to mark SPAM, and it does seem to recognize Friend emails that are hand entered, but it does not move the SPAM automatically nor does it allow import of TB contacts.   You also cannot toggle the SPAM status.  So, it is clear that the functionality is limited, perhaps to the point of uselessness.

What you can do that may sort of work to reduce SPAM is set the SPAM filtering to moderate/aggressive, then create a Message Filter in TB that looks for the magic string [SPAM]   and [PHISH] in the email subject line (this is 'OR'ed' as I mentioned before) and move the email to a designated folder (even Junk).  If you move it to Junk, you do have to decide if you want the filter to also mark the mail as junk.   Then TB3 can learn about its junk status and treat it as junk in the future....

That's about all you can do for now.

Re: Thunderbird 3 and Mcafee spam

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Oh and the McAfee Spam Settings dialog has to be accessed directly with McAfee, not  through the TB McAfee toolbar.

Gong67
Level 7
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Message 30 of 109

Re: Thunderbird 3 and Mcafee spam

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I have the same problem with McAfee AntiSpam 10.15 and Tbird 3.x as dengrove. That is, the antispam tool bar is present but  does not work manually (can't tag messages as SPAM or untag old SPAM messages), and is  not operating automatically so no new messages are being tagged as SPAM.  I have 3 email accounts in Tbird and it now doesn't work with any of them whereas it used to work with  all 3 with Tbird 2.x.

I remind McAfee that their  Australian website states  in the system requirements that  AntiSpam works with all Thunderbird versions 1.5 and later. In Australia it is  an offence under the Trade Practices Act to  advertise a product by  making false claims. I lodged a support issue with McAfee on this early  in 2010 and was eventually told that a release of AntiSpam would be coming some time  in the future but that AntiSpam does not currently support TBird3. I therefore request McAfee to state  this clearly on their website otherwise I will be lodging a formal complaint with the ACCC.