I'm really curious ... why a Software Development Manager of McAfee Inc. (wow! seems a great job to have ... maybe he is someone important), asks me how did we buy the software?
Now that he knows ... what? is he doing something with this info? is the company checking some obscure code only known by a group of selected people?
Seriously ... are you pulling my leg? Or in fact the legs of all TB users? McAfee anti Spam is not working with TB version 3 and this has been stated for months (at least 9 months ... and increasing). And all you come with is "where did you buy your license?" ? and then, silence?
Does "customer service" words say anything to you?
Just enlarging on what Shawn said where you get Mcafee from can affect the time you get patches as partners sometimes delay the release to do their own QA. That is why he wante dto see if you were an online/retail user rather than say supplied from dell etc.
That said got fingers crossed for you all.
...and still waiting....you all from McAfee are pulling our legs!!!!
I've been reading the posts from you asking for where we purchased your "not useful" sotware...and i'd like to cry.
Let me ask one question for averybody to know it....Any agreement with Microsoft for only supporting his "amazing" Outlook product?
Fixes are carried out on a priority Thunderbird is not a popular cleint only 2.4% users use it so Mcafee would have lowered the priority to fix this or slip a release patch into the normal releases. The big issues get the most priority and most these fixed now so it should not be long.
Shawn above said it is coming soon he would known so please wait or use a client that is fully supported. There is no leg pulling being done some things take a while.