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Cannot disable spamfilter??

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Hi,

After installing Mcafee Livesafe it did not find any viruses, but later I found out that it had installed a spamfilter in Outlook, and had moved several very important mails to the spamfilter (McAfee Anti-Spam). I have tried to disable it (see attached file), but it hasn't stopped it from removing important mails - even if I put them back into my inbox, it still moves it back to the spam-folder.

Is my only option to uninstall Mcafee and consider the money lost, and avoid Mcafee in the future? Or can I at least disable this incredible annoying function? I have tried a few times to figure out how to contact Mcafee, hopefully this works...

 

Best regards,

Christian

1 Solution

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Re: Cannot disable spamfilter??

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Hi @Christian123456 

Please check the Anti-spam options under Privacy Menu.

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5 Replies
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Re: Cannot disable spamfilter??

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Hi @Christian123456 

Please let us know the Outlook version and McAfee version installed in the PC.

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Re: Cannot disable spamfilter??

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Microsoft Office 365 - automatically updated. Attached picture of Mcafee.

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Re: Cannot disable spamfilter??

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Hi @Christian123456 

To disable Anti-spam:

> Open McAfee main console

> At the top right hand corner click the "Gear wheel" sign

> Select Anti-spam in the menulet

> Click Turn OFF

Note: You can also select: "Leave email in the Inbox option" in Email Processing menu. 

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Re: Cannot disable spamfilter??

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As far as I can see it IS turned up? At least the box is not checked? If I check it, it seems it is adding the functionality?

Re: Cannot disable spamfilter??

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Hi @Christian123456 

Please check the Anti-spam options under Privacy Menu.

View solution in original post

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