cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

vATD image converting process not finish - new Version 4.2.2.16 + detectionupdate

Hello,

I have a big problem. we have installed a vATD with my customer.
The runs well as well and pulls all uptdates. the last system update and
contenupdate were also recorded. I then created a new win7 vm under
VM Workstation. Everything was considered what to do. The validation tool
works without errors. The VMDK file was then loaded onto the ATD via winSCP.
I then select the appropriate file in the ATD Guid and press convert.
Then the progress bar appears and that's it. This runs hour by hour without
success. I get neither an error nor is an entry in the log. Did anyone ever
have the problem. Thank you! greeting Thomas
1 Reply
Highlighted

Re: vATD image converting process not finish - new Version 4.2.2.16 + detectionupdate

Hi thlogical - i was facing a similar issue with the same version. I followed the following article and the isse was resolved: 'VMDK to IMG conversion stops responding, and displays "Converting image...." indefinitely in the Advanced Threat Defense Manager' https://kc.mcafee.com/corporate/index?page=content&id=KB90508
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community