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System health Bad

Dear all,

I see McAfee ATD at dashboard.

a.png

McAfee ATD doesn't work. I can't upload manually a sample...  And can't confing any thing.

b.png

Do you have a way to stop the VM Creation ?

Please help me.

Thanks,

DK.

3 Replies
Troja
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Message 2 of 4

Re: System health Bad

Hi,

can you take a look at the System log if there are any Errors?

How about the Status today? Has ATD finished Image creation?

Cheers

rbrady
McAfee Employee
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Message 3 of 4

Re: System health Bad

Once VM creation starts, you normally have to let it finish.  Interrupting it can cause all sorts of negative repercussions.  What is the state now?  Did it complete and can you now submit samples?

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bretzeli
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Message 4 of 4

Re: System health Bad

That was the solution for me:

I hope you or Mcafee solved it...

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