cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

McAfee ATD Image Validation or Creation failed

Hi,

i have an vATD 3.10 in test environment. After a successful installation and configuration i ccreated custom images to use it in ATD.

The first image - Windows 8 x64 works properly, but the other not.

The problem is the same with other images (windows 7 SP1 x86, windows 2012 R2, Windows 10 x64 Pro)

After the upload of vmdk i always can convert to img file with success.

But the validation or creation failed with the following error:

Thu Jan 19 15:45:41 CET 2017:validateImage.sh:win10p0x64 memsize=2048 ncpu=1

Host for the vm user-image got the IP address as 192.168.122.8

Thu Jan 19 15:45:51 CET 2017:validateImage.sh:VM created successfully -- win10p0x64

Thu Jan 19 15:53:21 CET 2017:validateImage.sh:The VM host is not up after waiting for over 1 minute

I tried to restart the ATD, stop AMAS service during validation without success.

Of course i create the images by Product Guide.

I think the VMs can't boot on ATD.

Please help me.

Thanks

4 Replies
Reliable Contributor Troja
Reliable Contributor
Report Inappropriate Content
Message 2 of 5

Re: McAfee ATD Image Validation or Creation failed

Hello,

at the Moment there is a Problem with Windows 10 Images. We opened a case for that. Actual Status is, there will be an updated Version of the VMDK Preperation Tool for Windows 10.

Just one Thing, it is absolutely important to "Activate" your VM first. When clicking "Activate" you can connect to your VM to activate Windows, Office and check the Settings. I also suggest starting any Software on the VM.

Afterwards you can click "Validate". Also important, waint some time before clicking "Validate" when shutting down the analyzer VM.

Cheers

Re: McAfee ATD Image Validation or Creation failed

Hello,

thanks for your answare. Very useful.

I am waiting for update for vATD 3.10

Reliable Contributor Troja
Reliable Contributor
Report Inappropriate Content
Message 4 of 5

Re: McAfee ATD Image Validation or Creation failed

Hello,

ATD Version 3.8.2 is available. The problem should be fixed now.

Cheers

Re: McAfee ATD Image Validation or Creation failed

Hello,

thanks again. I received the SNS, of course.

But is use vATD 3.10 not the hardware appliance.

The documentation and informations for vATD 3.10 is very poor.

I know that the sofware is mostly same as 3.8.x but there are many problems with the software.

Thanks.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator