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How to Increase The Number of Active Session on McAfee ATD Web-UI

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Hi everyone!

I would like to ask a question: How to Increase The Number of Active Session on McAfee ATD Web-UI?

I am login to McAfee ATD Web-UI and got the following error:

McAfee_ATD.png

I enabled sandbox feature and and McAfee ATD server on McAfee ePO:

1.png

 

2.png

 

I guess: this error because of  an active login session from McAfee TIE connecting to McAfee ATD.

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fabhoo
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Re: How to Increase The Number of Active Session on McAfee ATD Web-UI

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Hi,

If you have this error and want to "unlock" the session, log on to the CLI and type: resetusertimeout admin

In the WebGUI, go to ATD Configuration > ATD Users > Select Admin, click Edit > Check the box "Allow Multiple Logins" and save.

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Re: How to Increase The Number of Active Session on McAfee ATD Web-UI

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Anyone can help me on this problem?

fabhoo
Level 9
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Message 3 of 4

Re: How to Increase The Number of Active Session on McAfee ATD Web-UI

Jump to solution

Hi,

If you have this error and want to "unlock" the session, log on to the CLI and type: resetusertimeout admin

In the WebGUI, go to ATD Configuration > ATD Users > Select Admin, click Edit > Check the box "Allow Multiple Logins" and save.

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Re: How to Increase The Number of Active Session on McAfee ATD Web-UI

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Ahh I see it. Thank you so much for your help.

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