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CP1
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Cannot Login to my ATD

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I can't login to my ATD both Via CLI and GUI, I want to reset the password for both, I am looking for documentation that would help me reset the passord
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CP1
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Re: Cannot Login to my ATD

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Thank you rbrady for the quick response

I posted this on the forum and also logged a support case, the same description on both, support are struggling to understand my question and what I need,

 

Thanks for the explanation and the solution.

 

CP

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McAfee Employee rbrady
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Re: Cannot Login to my ATD

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If you retain access via the cliadmin account to the CLI or to the web UI via the admin account, you can reset the other.  If you have lost both, you will have to download an ISO from the download site to reset the CLI password.  It is listed under the Advanced Threat Defense 4.4 section.  You will burn this ISO to a usb and boot from it.  There are complete instructions on the site as well.

 

2019-12-03 08_08_04-Window.png

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CP1
Level 7
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Message 3 of 3

Re: Cannot Login to my ATD

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Thank you rbrady for the quick response

I posted this on the forum and also logged a support case, the same description on both, support are struggling to understand my question and what I need,

 

Thanks for the explanation and the solution.

 

CP

View solution in original post

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