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The workstations dont have duplicate GUID due to imaging do they?
or multiple NIC?
both of these will make this happen
No, they don't. Only one NIC and if I search for the IP, no machine is found.
This issue is usually caused by systems sharing the same EPO Agent GUID. It happens a lot at my place of work due to people imaging systems.
Check the suspect systems by going into the registry and seeing if the Agent GUID's are the same. The registry key is below:
HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Agent
We run a SQL script that shows system that have this issue since it will prevent them from appearing in the EPO directory.
Does it sound like this problem.
I am actually still waiting on the systems guys in charge of the DB to make the changes that Kadoro pointed out in "Document ID: 615809" so i can't say yet if it fixes my issue or not.