9 Replies Latest reply on May 2, 2017 10:56 PM by allan.preston

    False Positive: JTI/Suspect!131076


      Two files, nfapi.dll, and nfapinet.dll are triggering false positives and automatic deletion which is breaking my ethernet card drivers in Windows 10.


      Unfortunately they don't meet the criteria for a submission, as in they are showing as JTI/Suspect!131076 and not "Artemis", nor do they have a 12 digit number. Therefore I cannot work out how to submit them to McAfee.


      McAfee keeps deleting them, even though I have white listed them (File exemption), so it is basically ignoring my exemptions. This is not a tolerable situation.


      Please advise.