I have one more problem. I have registered to ePO Cloud trial. I have installed Endpoint Security Agent on a Vmware virtual machine for testing. Threat prevention Web Control installation failed. What causes this issue and how can i eliminate?
The ENS product has multiple modules. Threat Prevention, Firewall, Web Control.
ENS in the Cloud, has all those modules in the Cloud.
When you use the Cloud, the ENS product (and thus, those modules) are installed to your client system(s).
Failures to install should be reviewed.
The product leaves install logs in the \Windows\Temp\McAfeeLogs folder.
I suggest getting assistance from Intel Security Support.
I have installed agent on a HP laptop with Windows Vista Business, the module installation has worked. It seems that the problem is related to VMware Player. Because it is a trial version, so I do not have valid grant number, can not open a new ticket on mysupport.mcafee.com. Earlier one year ago I have used SaaS Endpoint Protection a couple of time. Back then I have written a few times to the support team.This would be for me now a testing of new Endpoint Security in virtual environment.