Moved to Consumer > General Discussion > Discussions
Hopefully one of the Resident Forum Support Techs pick up this thread, and can add to the Discussion. You can always contact Technical Support 24/7 (Free). Via Online Chat/Phone being most expedient.
All the Best,
If I remember correctly, the exclude folder feature was dropped a few years ago in the consumer products because malware writers realized that if they found one, they could work with impunity - thus more people got hit with viruses. it's in the enterprise class products still though.
So no, I don't think we'll see it come back.
Am with Support and in my Virus Removal experience most of the nasty detections are located in the Temp directory or at least during the initial stages of infection. So it's practically impossible to exclude the Temp directory from Scanning. As the name indicates RTS scans files in Real Time whichever the user accesses and am afraid we are stuck.
@SafeBoot and @Chinthanai
Thanks for your answer.
However, when excluding those directories in unsafe, what is then the solution for my issue?
Maybe I was not clear enough about this. I also wonder why this topic has been moved to "discussion", since this is not a discussion from my point of view.
For me it is clear and big issue with the McAfee Anti-Virus product.
I don't get the point, why I should buy an Anti-Virus software where I have to switch off a very important feature every day, since otherwise I cannot do my daily work.
So either we (the McAfee Support and me) can find a solution for that issue, or I definitely have to cancel my subscription for your products and buy an Anti-Virus software that does not block me from my daily work.
Maybe the authors of MinGW would be a good place to look for help? Since no one is reporting this problem with other programs - it would seem likely the problem is with MinGW, not McAfee?
Or, you could use the business version of McAfee, not the consumer version (Virus Scan Enterprise)?
In regards to the question as to (Why) your thread was moved to (General Discussion). I chose to do so where it would gain more exposure/attention. As you can see it did. However, I would be more than glad to move it to 'Virus Scan', should you so wish.