Did you try to Uninstall the McAfee Program before you go Online?
Kindly Uninstall the McAfee Program from control panel and restart the computer. It will help you to go online.
Then you can download and reinstall the McAfee to your Computer. This will
Please Try and Reply back..
yes, we did uninstall the program....
the problem is that we now have *no* anti-virus software on our computer.... and our ISP will *NOT* allow us to access the internet without any!!!!
Does installing malwarebytes allow you access? During mcafee install you can ask to remove malwarebytes and mcafee will do that for you. Maybe this will trick the isp into allowing access. You can download the setup file to a stick and run it from it.