2 Replies Latest reply: Aug 19, 2012 3:23 PM by Ex_Brit RSS

    Mcafee will not run. Cannot reach tech support after 2 days of trying.


      I am runing windows 7 and Mcafee total protection. Starting yesterday, when I boot up, I get an error message that says "macagent.exe - application error. The application was unable to startcorrectly (0x000009a). Click OK to close the application. "


      I have run the online fix tool to no avail. I have uninstalled and reinstalled the program, to no avail. I have sat on hold on the phone and chat que for a total of 2.5 hours, to no avail. I am frustrated and thinking about just calling my credit card company to get a refund for my recent renewal and going to another provider. I called customer service, and they just put me back in the tech support que. I hung up after 30 minutes. I have run down my iphone battery from 100% to 20% waiting on hold.


      DIsappointed customer.