First uncheck the use minimal resources. Do you need the external drive scanned? If not have it un connected when scanning. Will look further.
Also you all posted in 2009 version what version of VS have you?
Message was edited by: Peacekeeper on 13/02/11 6:33:45 AM
I suspect that Cox's server farm has an old version on at least one of their servers. The first time I downloaded, it installed an old version and clicking the help > support brought me directly to this forum. They recommended I uninstall and reinstall and it then downloaded a completely different (much newer) version which has been performing much faster.
Ok that would be 2010 version VS 14
Hi Bala, Hope you are still monitoring. I now run McAfee on windows 7 It ran perfectly under Vista - which I got rid of for other performance issues. Now I am experiencing very slow full scan run times to the stage that I cannot use my computer without shutting down and restarting with the scan incomplete. Over the last week had two live chats sessions with McAfee, deleted sypware, uninstalled and reinstalled McAfee twice but the problem continues. Had a call back from level 2 help in McAfee who stated that there was nothing else they could do and that it sounded like corrupt windows files (problem always appeared at around 60% complete and in C:\windows\system32........stage of the scan.
I notice from other comments, expecially Bixxell back in 2009, that there is file called "windows.old" which causes the problem. Firstly, why didn't any of the three contacts I've had with McAfee tell me about this, and secondly where exactly to I find this file in Windows 7 so I can safely delete it?
Looking forward to this problem being fixed
Here is a link about deleting the "windows.old" file.
The virus scan worked well for a long time after I deleted the "windows.old" file, but, over the last year or so, it has gotten to the point where it takes three days or more to finish a full scan. I called McAfee and eventually got the "corrupt windows files" answer, too. Everything else on my computer works fine, so I think they use the "corrupt windows files" answer because they don't know what the problem is and don't want to say it's their fault.
I think I will try a different virus scan service when my year is up in a few months.
Something to also look out for is a folder in windows called checksur\v1.0 all the files in that seem to slow the scan and the PC down. Just delete the folder.
Any zip files also slow it down as do win 7 backup files there are 100s of small zip files that slows the scan. Note that with 2011 version Sc 11 you cab exclude folders and files from custom and scheduled scans.
Apparently McAfee has designed the full scan for speed and it hoses up computers that do not keep up. My sucess with a custom scan I believe is because it has a default setting to use minimal resources. This keeps the full scan from hosing my computer and slowing it down to a crawl. If it looks frozen it will take too long.
Sorry Peacekeeper, but the only setting I'm unchecking is the full scan and hitting Dismiss.
Message was edited by: yeahbut on 8/21/12 1:54:01 PM CDT
What is your PC cpu and ram? Large zip files do hose mine even sometimes. Add that thought as an idea see my sig I will support it as would others
Mine is a 2g AMD with 1.5g ram on two computers. I don't scan zip files, maybe I should. And I haven't had other scans hose me up like McAfee's does on Full scan.
Message was edited by: yeahbut on 8/21/12 8:41:08 PM CDT