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1261 Views 4 Replies Latest reply: Mar 14, 2012 11:18 AM by matt.linehan RSS
matt.linehan Newcomer 3 posts since
Mar 12, 2012
Currently Being Moderated

Mar 12, 2012 2:24 PM

Interactions with other software

When I switch on Family Protection my Vembu Cloud backkup doesn't work.

 

When I switch off Family Protection my Vembu Cloud backup does work.

 

I think Family protection might be disrupting my backups.  Is there a way to stop the interaction?

 

Thanks.

  • Dinz Master 3,223 posts since
    Oct 13, 2009
    Currently Being Moderated
    1. Mar 13, 2012 8:04 AM (in response to matt.linehan)
    Re: Interactions with other software

     

    Hi matt,

     

    Please let us know your Operating system ?

    Any error messages that your receive while the back up starts ?

    What version of McAfee Family Protection ?

     

     

    Regards,


    Dinesh
    Ex Community Admin
  • Dinz Master 3,223 posts since
    Oct 13, 2009
    Currently Being Moderated
    3. Mar 14, 2012 9:06 AM (in response to matt.linehan)
    Re: Interactions with other software

     

    Have you contacted our technical support executives to report on this issue >

     

    Additionally, could you please provide us the below information for an investigation on this issue

     

    What version of Online back up program do you use ? Standalone or the one included in McAfee suite ?

     

    Message was edited by: Dinz on 3/14/12 8:06:38 AM GMT-06:00

    Dinesh
    Ex Community Admin

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