Kindly let us know what is the Internet explorer version in the computer.
Also check when you click on about of McAfee screen does is show a blank screen.
If McAfee screen shows blank screen, Follow the steps in the doc https://community.mcafee.com/docs/DOC-3000
McAfee Community Moderator.
Could you be a little more specific? I didn't find anything about the update pop-up window position. The only thing I found regarding updates was whether or not I wanted notificatons.
Message was edited by: nigelp on 3/10/12 9:10:06 AM CST
Open SecurityCenter by double-clicking the taskbar icon (or right-click and select)
Click Navigation at top right
Click General Settings and Alerts at left
Click Information Alerts
Uncheck the one for updates if already checked and click Apply
An update popup is unavoidable, however, a) if you have updates turned off and haven't updated for some time or b) a major update has occurred and you need to reboot.
If that fails to budge the annoyance I suggest opening a case with Technical Support, it's free by phone or online chat and linked under Useful Links at the top of this page.
I assume that will make it so I don't get a pop-up at all, and that I will have to check manually, by right-clicking on the toolbar icon or some such, to see if there are any updates available, correct? That is my plan B. It's not that I object so much to the pop-up, it's that I object to it not being movable.
No it just means that it wont tell you when an update has been installed but to check the update version/date then yes, you'd have to go into SecurityCenter/About. Normally they come in silently. On my machine I never even notice them unless I happen to look at the icon by the clock at thr right moment and detect the activity there.
You can set how SecurityCenter actually checks for updates in Updates > Settings on the main page.
When I've allowed McAfee to update at will in the past, everything on my computer slows to a crawl, which is very annoying if you're in the middle of something or want to use the computer for anything but an updating machine for McAfee. That's why I make McAfee tell me when an update is ready so I can update my computer when it's convenient for me, rather than when it's convenient for them.