Skip navigation
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
This discussion is archived
2281 Views 7 Replies Latest reply: Mar 6, 2012 2:41 PM by thecreator RSS
RPH Apprentice 92 posts since
Jul 18, 2010
Currently Being Moderated

Mar 3, 2012 9:30 AM

Mcafee Won't Update - Host File ?

Hi,

 

I have been encountering this problem so I re-installed Mcafee and it worked for about a week however I am now encountering the same problem again.

 

Could someone please give me the latest host file contents and any other suggestions to check if the connection between my pc and mcafee is actually working.....

 

Thanks

  • flogger Apprentice 55 posts since
    Jan 6, 2012
    Currently Being Moderated
    1. Mar 3, 2012 9:46 AM (in response to RPH)
    Re: Mcafee Won't Update - Host File ?

    You only need to update the host files if there is a change on domain/IP on mcafee's server side. Could you post some logs please?


    Every man dies. Not every man really lives.
  • Hayton Moderator I 4,997 posts since
    Sep 27, 2010
    Currently Being Moderated
    4. Mar 3, 2012 5:13 PM (in response to RPH)
    Re: Mcafee Won't Update - Host File ?

    The queston about the Hosts file is probably a red herring. You don't actually need anything in there except one single entry : "127.0.0.1       localhost".  If you have other entries there then as an experiment copy the existing Hosts file so you have a backup version ("Hosts.sav") then remove all the entries and save the cut-down version as Hosts.

     

    The real question is why McAfee isn't updating. Try the following - may be dependent on your OS :

    Open a command window and enter "ping www.mcafee.com" and see if your PC can get a response.

     

    If there's no response enter "ping 127.0.0.1" (a loopback ping) and see if that works. it should.

     

    Assuming you can ping McAfee right-click on the "M" icon in the System Tray, or click on the desktop icon, and select "Check for updates".

     

    If none of this works you may have a malware infection that's blocking access to specified websites, and you'll need to run scans with McAfee and possibly other programs to see if that is the case.


    Volunteer Moderator  Leeds, UK
    No PM's please
  • JaiPrakash Champion 457 posts since
    Nov 5, 2009
    Currently Being Moderated
    6. Mar 6, 2012 12:41 PM (in response to RPH)
    Re: Mcafee Won't Update - Host File ?

     

     


    Please click on Useful links at the top of this page and click Technical support so as you get connected with our technicians who would remote inn to your PC and get this fixed for you .

     

     

    Thanks,

     


    Thanks,
    Jai Prakash
  • thecreator Veteran 1,200 posts since
    Nov 6, 2003
    Currently Being Moderated
    7. Mar 6, 2012 2:41 PM (in response to RPH)
    Re: Mcafee Won't Update - Host File ?

    RPH wrote:

     

    Hi,

     

    I tried what you said and the ping works but it still won't update. Mcafee found nothing during scanning. What should I do ?

     

    Thanks

     

    Hi RPH,

     

    Try Updating again. The Servers were down this weekend and on Monday. I had the same problem. I just updated on Tuesday, just fine.


    === thecreator - One of the people, that has a very good memory.

    See the McAfee Builds I am running at: https://community.mcafee.com/groups/mcafee-total-protection-beta/blog

    TheCreator's Installations


    Don't forget to Vote: https://community.mcafee.com/ideas/1730
    Add to QuickClean Ability to Empty Adobe Flash Cache and Java Cache

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points