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1097 Views 3 Replies Latest reply: Feb 10, 2012 3:09 AM by Peacekeeper RSS
fairlight Newcomer 1 posts since
Jan 23, 2012
Currently Being Moderated

Jan 24, 2012 6:51 PM

Firewall Question..

Hello,

 

My Firewall will not stay "On". I've tried everything I can think of. Are there any suggestions?

 

Thank you,

 

Fairlight

  • quaffed Newcomer 1 posts since
    Jan 25, 2012
    Currently Being Moderated
    1. Jan 25, 2012 4:05 AM (in response to fairlight)
    Re: Firewall Question..

    Hi Fairlight,

     

    I have recently experienced Firewall, real time scanning and virus protection off.  All the forums I looked at say uninstall then reinstall, that did not work for me, however when I browsed ' MY ACCOUNT ' with Mcafee I discovered that my credit card details were incorrect. When corrected an instant fix ensued.

     

    Hope that works for you,

     

    Quaffed.

  • tripodzid Newcomer 19 posts since
    Feb 10, 2012
    Currently Being Moderated
    2. Feb 10, 2012 2:48 AM (in response to quaffed)
    Re: Firewall Question..

    I just thought the firewall activates depending on the time set. I didn't set it to anything and I thought it is automatic. Now I know it is not normal. How can I fix it?


    Business is the game!!http://imagicon.info/cat/12-10/vbulletin-smile.gif
  • Peacekeeper Volunteer Moderator 21,348 posts since
    Nov 23, 2002
    Currently Being Moderated
    3. Feb 10, 2012 3:09 AM (in response to tripodzid)
    Re: Firewall Question..

    So it says enable in the firewall settings ie it is disabled and you can enable it? Ie eb and email protection /firewall turn on.

     

    If it disables immediately you may have a virus some turn off Mcafee components

    But first set firewall to defaults restart Pc.

     

    If no go run Mcafee virtual technician from the tech support site and see if it sees anything

    http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

     

    Run in order

    stinger this and getsup do not auto update so need redownloading to get latest versions

    getsusp

    Malwarebytes from here...

    McAfee Communities: Anti-Spyware, Malware & Hijacker Tools

     

    If still an issue call Technical support from the link further up.


    Tony
    Volunteer Moderator
    Mcafee Total Protection 7.0 beta, Windows 8 64bit
    No Unrequested PMs please
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