This is same as above, "Unsupported partner McAfee products". We will add the support and notify you. Thank you for the log files.
Why would that be? McAfee VirusScan Plus was completely removed from the system and then reinstalled by going to the McAfee.com site , logging into my account , and then installing from there. None of the files came from anywhere except the McAfee site.
dick brownfield and jmckee,
Did you recently reinstall or upgrade your products? If so, when was that?
Also, when was the last time MVT successfully ran for you?
Here is what we know. For some reason, the product is reporting to MVT that it is a partner install that we do not currently support. Obviously this has worked for you at some point int the past, so we are trying to find out what caused this change. The information above should help us narrow down the options.
The last fresh install was in June 2011. Any updates have been through the normal daily updates. Last time MVT worked was prior to June 2011.
What partner is being seen as the source of the partner install?
Alright, that clears up what I was seeing with your data, as I saw the partner id change in June 2011, and I had gotten the impression that MVT was working for you last week. So, that is one minor mystery solved, as least from my side.
The partner is one of our Marketing affiliates. So for example, you might have purchased our product by clicking on an advertisement that was created by this markerting group. The product you have is the same mcafee.com product that everyone else has, we just track where the sale originated from in the product, hence MVT seeing a partner install.
Our team is discussing options on how to handle this.