I have a question I hope someone might be able to help. Is it possible for a valid version of McAfee Antivirus Plus to somehow become disabled, deleted, or configured differently by a smart hacker? I noticed on my Add or Remove Programs options in Windows XP it showed that I rarely ever use this program, but I have used it on a regular basis to my undestanding. I tried logging on McAfee Antivirus Plus but it prompts me that I have the wrong password and I only have one more try before it becomes disabled.
I requested the password reminder to be sent to my email address but I haven't received it. In order to get more information I would have to pay McAfee to speak to someone I found out recently online. I'm hoping that I can get some information or help here.
I see on my computer that there is a folder called Mcafee and another called Mcafee.com. On my McAfee Firewall settings it always enables a program called Generic Host Process for Win32 Services. I attempted to delete the program or somehow disable it to see if that could be malware, but I am not allowed to remove or change it.
I allowed an acquaintance to use a memory stick on my laptop to copy some videos I had and I have the feeling he installed some type of malicious program as well to gain access to my system.
To add complications, I bought one of those Android phones that is way too complicated for someone like myself.
I used the usb connection it came with because I wanted to save some pics and small files to my laptop. I transferred them but now see that my computer is showing an icon called "Iphone" . It is listed as a System File and when I open the "Iphone" icon, it shows "My Documents" and all the folders within it. I tried deleting it but it doesn't allow me to. I looked at my User Settings and it shows on my desktop folder, but it's not on there physically. It's listed under My Computer. I am afraid that this has given someone access to it since it seems to be placed in my Desktop when it was installed.
I am seriously thinking about starting over and getting a new laptop or deleting McAfee and starting over. but I really wish I could figure out if mine is infected before I spend alot of money I really don't have..