I have run it about 5 times, yes I have it, but its not picking anything up that fixes it. Thats why I asked if it will not fix it if it is already open and running??
Apart from that do I have to go into the registry anywhere and find something??
This is really annoying now.... next step re-install XP.. Ouch!!
I just joined this community, but I wanted to contact you since I noticed you encounted the same issue I am having with my computer. I contacted McAfee a few minutes ago for assitance but they were not able to assist me with my issue. As matter of fact, they suggested that I buy one of their products for $89.95. I just don't know if it's worth it. I don't know what else to do to fix this problem that I've been having for the last 5 days.
I hope someone has a resolution for our problem.
First clean up all temp and internet temp files
If you think you have a virus infection on your PC do one or both of the following :
- Run the free Mcafee Stinger program from http://vil.nai.com/vil/stinger/ -
Download here latest version of getsusp https://community.mcafee.com/thread/32269
Before you use Getsusp, you should go to this document
and download the PDF file explaining what Getsusp is and how it works, and this document
which downloads the installation guide PDF document.
If you want a second/third opinion, or to be on the safe side, then you can do a scan with the free versions of these tools :
If you already have Malwarebytes installed, the virus could be protecting itself against it. In that case, in order to get Malwarebytes running you'll need to rename the executable. Open theC:\Program Files\Malwarebytes Antimalware folder, then rename the "mbam.exe" file and double-click directly on the file to open the program. After updating the program, run a full system scan usingMalwarebytes.
Make sure both programs are updated to the latest versions before running them and let them clean anything they find. If they quarantine a file or fail to remove a file try to get a copy of itand send it to Mcafee using the virus submission path described here :
Send the file to mcafee labs at http://vil.nai.com/vil/submit-sample.aspx