Please send us the executable files (.exe or dll) a sample for analysis, in a password-protected ZIP file (password - infected).
You can find detailed instructions for how to do this at <http://vil.mcafeesecurity.com/vil/submit-sample.aspx>
If you have a system where you can do a test scan, you may first wish to try our beta DailyDATs to get the latest detection available. You can find this on our web-site at:
Please include a description of the symptoms your system is experiencing, and any pertinent information about what AV Products you are using including company, version number (engine/dat numbers for McAfee Products) and results of the scan.