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Free Phone Support (Consumer)

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Created on Apr 18, 2011 12:47 PM by tromine - Last Modified: Sep 21, 2011 11:29 AM

*UPDATE* As of Friday, September 16th, McAfee has determined that free Phone Support will be offered globally.  We are in the process of deploying in North America and throughout Europe, which were the last two regions now already offering free Support. 

 

McAfee is truly dedicated to building the best Support organization in the world, and this is one more positive step in that direction.

 

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McAfee currently provides free phone support for the first 30-days after product registration.  After 30 days, customers must pay $9.95 per incident to get Phone Support.  Should we move to an always-free Phone Support model? 

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