Intel Security SNS ProTip for ePO: SiteAdvisor Enterprise Browser Balloon Does not Appear Correctly in Internet Explorer

Version 1

    Occasionally, the SiteAdvisor Enterprise (SAE) browser balloon will appear incorrectly in Microsoft Internet Explorer. This issue occurs at high screen resolutions (1600 x 1200 and higher), and the balloon shows no rating colors and the down arrow is not visible.


    The issue is cosmetic and SAE is functioning correctly. This will be resolved in the next version of SAE (included in Endpoint Security Protection 10). In the meantime, users can hide the SAE browser balloon through the SAE enable/disable policy in ePO.


    For more information regarding this issue, please refer to KB84498 (


    For more resources, visit the ServicePortal and search for related content. Also, visit the McAfee ePO Community at:


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