When Virtual Machines are reported with the Anti-malware protection status as 'Off' or 'Unknown' in ePolicy Orchestrator, it is important to follow a troubleshooting methodology to correctly identify the cause of the problem and the related solution.
There are several components involved in the Data Center Connectors for vSphere and MOVE AGENTLESS environment. For more information on how to troubleshoot Virtual Machines when ePolicy Orchestrator reports that the Anti-malware protection status is Off or Unknown, see KB84669: https://kc.mcafee.com/corporate/index?page=content&id=KB84669 ..
For more resources, visit the ServicePortal and search for related content. Also, visit the MOVE Community at https://community.mcafee.com/community/business/system/move.
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