When a proxy is in use, SAE is unable to get ratings from the GTI server. As a workaround, specify the proxy server and user credentials in the SAE General policy.
For information on how to do this, see KB84160 (https://kc.mcafee.com/corporate/index?page=content&id=KB84160 ). This issue will be resolved in SAE 3.5 patch 4. Subscribe to SNS notices to receive a message when this patch releases.
For more resources, visit the ServicePortal and search for related content. Also, visit the McAfee ePO Community at: https://community.mcafee.com/community/business/epo.
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