SNS ProTip for ePO: Configuring ePO in an environment with VPN users

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    ePO matches incoming communication to systems based on several criteria, including GUID, IP, and MAC addresses. As many VPN clients change the MAC address of systems that communicate with ePO, administrators can take preventative steps to ensure that they do not experience problems with how ePO matches incoming traffic to existing entries in the System Tree. For more information on the recommended steps, see KB52949 (https://kc.mcafee.com/corporate/index?page=content&id=KB52949).

    For more resources, visit the McAfee ServicePortal (https://support.mcafee.com) and search for ePO-related KBs and visit the McAfee ePO Community at https://community.mcafee.com/community/business/epo.

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