Change in Support for EEPC and Opal Drives

Version 1

    Dear Customers,

     

    I've been receiving feedback from some of you about our support for Opal drives in McAfee Endpoint Encryption for PC's (EEPC). Previously our support was for specific Make/Model laptop/desktop models shipped direct from OEM's that contain Opal drives. The request was to change our support model for Opal to specific Opal drives.

     

    The team has investigated this request and the Core Team has approved the change of support, to support by specific Opal drives. We will now be supporting Opal by specific Opal drives. This can be seen in KB Article 75045:

    https://kc.mcafee.com/corporate/index?page=content&id=KB75045

     

     

    Customers who have reached out to me with Product Enhancement Requests (PER) I will contact shortly with the goal to receive some more feedback from you so I can look at processing your request to expand our Opal support.

     

    Best regards

     

    Anthony Merry

    Senior Product Manager

    McAfee Endpoint Encryption for PC's