FAQ for McAfee Endpoint Encryption for Mac and Mountain Lion

Version 1

    Mountain Lion is the next release of Mac OS X. This FAQ goes over some of the common questions regarding McAfee Endpoint Encryption for Mac and Mountain Lion.

     

     

    Q: Will McAfee Endpoint Encryption for Mac offer support for Mountain Lion?

    A: Yes, McAfee will offer zero day support for Mountain Lion and McAfee Endpoint Encryption for Mac.

     

    Q: Which version of McAfee Endpoint Encryption for Mac will support Mountain Lion?

    A: McAfee will release a new version of McAfee Endpoint Encryption for Mac version 6.2 that has support for Mountain Lion. It will be a new build of version 6.2 that will need to be run on Mountain Lion. Earlier versions of EEMac will not be officially supported on Mountain Lion.

     

    Q: Why is a new build required?

    A: Primarily a new build of version 6.2 is required because of the Gatekeeper functionality introduced in Mountain Lion. Essentially our binaries need to be signed appropriately so Mountain Lion allows them to execute. For more information please see the Apple website (http://www.apple.com/macosx/mountain-lion/security.html)

     

    Q: If GateKeeper impacts McAfee Endpoint Encryption for Mac, does that mean that the McAfee Agent is also impacted?

    A: Yes, that is correct. A new version of the McAfee Agent will also be required.

     

    Q: So just to be clear, I need to download a new version of both McAfee Endpoint Encryption for Mac and the McAfee Agent?

    A: Yes, you will need new versions of both products.

     

    Q: What happens if I deploy the original, non-signed version of EEMac version 6.2, or earlier versions of EEMac to a machine running Mountain Lion?

    A: Depending on how Mountain Lion is configured it may install without issue, or the user will be warned about the installation/execution of the binaries, or it may not be allowed to install at all.

     

    Q: Other than the signing of the binaries, are there any other differences?

    A: Yes, on the Warning or Blocking of Software Updates functionality. On Mountain Lion, the update process is performed through the App Store, whereas in Lion, Snow Leopard there was a Software Update process. So Blocking on Software Updates on Mountain Lion will stop the App Store from running.  For a quick video of the functionality please see the following URL: EEMac 6.2 and Mountain Lion Technology Preview - Warn/Block on Software Updates

     

    Q: Which versions of McAfee Endpoint Encryption for Mac and the McAfee Agent are required for Mountain Lion?

    A: The exact version and build numbers are yet to be determined. The appropriate KB articles, release notes, and Mountain Lion Support Announcement on this forum will list out the appropriate information.

     

    Q: Will there be any additional information provided about Mountain Lion and McAfee Endpoint Encryption for Mac?

    A: Yes, there will be several updates to KB articles with useful information.  Such examples are:

    • Listing out the full requirements and version numbers to obtain support for the products on Mountain Lion.
    • How to upgrade an already encrypted Machine to Mountain Lion.
    • How to recover a system if you upgrade and something goes wrong.

     

     

    Best regards

     

    Anthony Merry

    Senior Product Manager

    McAfee Endpoint Encryption for Mac