Welcome! This area is intended to provide an open environment where McAfee Firewall Enterprise (Sidewinder) administrators can share their experiences and solutions. The MFE is a complex network security device with endless configuration possibilities. We hope that administrators will use this space to share and learn about ways to maximize the potential of their appliance.
Keep in mind that although McAfee personnel will participate here, the discussions are not a replacement for technical support. For non-critical issues, please start with our ServicePortal.
North American Customers: If you have a critical issue, please contact us at 800-937-2237 for North American Gold Customers, or 1-866-452-9443 for North American Platinum Customers.
International Gold Customers: please Contact Us here and select your country from the list. International Platinum customers will receive their phone numbers from their SAM or their Platinum Support Handbook.
McAfee Firewall Enterprise (Sidewinder) quick links:
You can't create documents here, but watch for documents with information you can use.