Keep in mind that although McAfee personnel will participate here, the discussions are not a replacement for technical support. For non-critical issues, please start with our ServicePortal.
North American Customers: If you have a critical issue, please contact us at 800-937-2237 for North American Gold Customers, or 1-866-452-9443 for North American Platinum Customers.
International Gold Customers: please Contact Us here and select your country from the list. International Platinum customers will receive their phone numbers from their SAM or their Platinum Support Handbook.
McAfee Firewall Enterprise (Sidewinder) quick links: