In the last year, I have been asked multiple times about Web Gateway and how it handles information that is deemed private, confidential, protection worthy such as usernames/IP to url mappings. How it handles cloud lookups and what data it sends and how customers can influence the behavior of the product and how they can protect sensitive information that the product deals with.

The attached document is a response on several of these questions and should give guidance on avoiding data privacy issues of leaving confidential data untouched.