We have KB79376 which tells how to apply patches on an ePO managed MEG 7.x Appliance.

 

We will make the process a little bit easier. Updated version of KB79376 will be made available soon. In short, we will have less steps in item #3 in the KB. In this blog post I am introducing the new process.

 

Use the following steps to install a MEG patch .zip file to your MEG Appliance that is managed by ePO:

 

  1. Disable ePO management on the Appliance:

    IMPORTANT: If you apply the patches without disabling the ePO management and Extensions, The console/dashboard may become unresponsive. If this occurs, contact McAfee to arrange a remote session to resolve the issue. See the Related Information section of this article for contact details.
    1. Open the MEG Appliance management console and log in using admin credentials.
    2. Navigate to System, Package Installer, ePO, Settings for ePO Management.
    3. Deselect the Enable ePO management and Allow configuration to be applied from ePO options.
    4. Apply changes.
    5. If you have multiple Appliances, repeat these steps for all of them before moving to the next step.
  2. Install the MEG patch .zip file:
    1. Navigate to System, Component Management, Package Installer, Update From File.
    2. Locate the MEG patch zip file, and click OK.
    3. Click OK to install the patch. The Appliance will reboot.
    4. If you have multiple Appliances, install the patch to the rest before moving to the next step.
  3. Update the ePO Extension for your ePO server:
    1. Open the MEG Appliance management console, and log in using admin credentials.
    2. Click the Resources link located at the top-right of the console.
    3. Click the ePO Extensions link and save the Extension to your local folder.
    4. Click the ePO Help Extensions link and save the Extension to your local folder.
    5. Open the ePO console and log in using admin credentials.
    6. Navigate to Menu, Software, Extensions, Email and Web Gateway.
    7. Click Install Extension.
    8. Locate the ePO Extension file that you downloaded from the MEG Appliance, click OK, and then click OK again.
    9. Locate the ePO Help Extension file that you downloaded from MEG Appliance, click OK, and then click OK again.  
  4. Export the Appliance configuration and import it in the ePO policy catalog:
    1. Open the MEG Appliance management console and log in using admin credentials.
    2. Navigate to System, Component Management, ePO, ePO Server Configuration.
    3. Click Export Appliance Configuration and save it to your local folder.
    4. Open the ePO console and log in using admin credentials.
    5. Navigate to Menu, Policy, Policy Catalog.
    6. Select McAfee Email Gateway 7.x from the Product pull-down menu.
    7. Click Import, locate the exported configuration file, and click OK.
    8. Ensure all the items are selected for import and click OK.
  5. Re-enable ePO management on the Appliance:
    1. Open the MEG Appliance management console and log in using admin credentials.
    2. Navigate to System, Package Installer, ePO, Settings for ePO Management.
    3. Select the Enable ePO management and Allow configuration to be applied from ePO options.
    4. Apply changes.
    5. If you have multiple Appliances, re-enable ePO management for the rest of them.