download Malwarebytes' Anti-Malware, save it to your desktop.

http://www.besttechie.net/tools/mbam-setup.exe

or

http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

Make sure you are connected to the Internet.
Double-click on Download_mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish. MBAM will automatically start and you will be asked to update the program
before performing a scan. If an update is found, the program will automatically update itself.
Press the OK button to close that box and continue.

On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button.
The next screen will ask you to select the drives to scan. Leave all the drives selected
and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the
top. It may take some time to complete so please be patient. When the scan is finished, a message
box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process. Back at the main Scanner
screen, click on the Show Results button to see a list of any malware that was found. Make sure
that everything is checked, and click Remove Selected. When removal is completed, a log report
will open in Notepad and you may be prompted to restart your computer. (see Note below) The log
is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.
Failure to reboot will prevent MBAM from removing all the malware.

I tried many other tools out there, alot of them found the problem but required purchase of full program to remove. i D/Led and used the first one as well. solved my problem quickly

Melboy,

THANK YOU. Even Norton360 didn't block it, but your solution fixed her right up.

Moved to the sdolved area.

No virus protection is perfect, whether it be McAfee, Norton, Kaspersky or whatever.

Arm yoursleves with extra (free) anti- spyware tools: http://community.mcafee.com/showthread.php?t=136913

Moving this to the solved area.